Mission Statement:

The North Adams Ambulance Service will exceed the needs of its diverse community and become a pace-setter in quality preventative education and premium pre-hospital emergency care.

Vision Statement:

The well-trained professionals of the North Adams Ambulance Service strives to provide the most comprehensive pre-hospital care in the most efficient manor possible. They will maintain an environment that fosters community involvement, innovative technology and customer services that makes each patient contact a positive experience.