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"Just a quick note of thank you for all of the personalized care you gave us at the accident. I realize that you were just doing your job, however the comfort and empathy shown to us was priceless. Your timing and that you explained each step of the way was very comforting to me. At such a stressful time, it is wonderful to know that the services you offer can be counted on."

EMS Education Center

November, 2005, the service became the first state accredited EMS Education center in Berkshire County. 

Currently, the yearly schedule consists of a semiannual EMT-Basic course as well as an annual EMT-Intermediate course. In addition, every spring the service offers a Paramedic Refresher and an EMT-Basic/Intermediate Refresher in the fall. The service also conducts a bi-monthly general continuing education seminar, as well as being an active participating in the North Adams Regional Hospital Prehospital Case Reviews.

All service personnel are kept trained to the highest level within the state. All Paramedics are certified in Needle Cricothyrotomy and Interfacility/Critical Care Transport.All EMT-Basic and Intermediates in BLS Medication Administration as well.

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